Frequently Asked Questions
Everything you need to know about your Nuvo Athletic gear and orders.
How should I care for my high-performance athletic wear?
To maintain the integrity of our moisture-wicking fabrics, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners or bleach, as these can break down the technical fibers and reduce breathability.
What is your return policy for fitness gear?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain items like undergarments and water bottles are final sale unless defective.
Do you offer international shipping?
Yes, Nuvo Athletic ships worldwide. Shipping costs and delivery times vary by destination. Standard international shipping typically takes 7-14 business days, while domestic orders usually arrive within 3-5 business days.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements for chest, waist, and inseam. Our apparel is designed for an athletic fit; if you prefer a looser feel, we recommend sizing up.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through Klarna and Afterpay for eligible orders.
Are your products sustainably sourced?
At Nuvo Athletic, we are committed to sustainability. Our 'Eco-Line' collection is made from 100% recycled polyester and organic cotton, and we use biodegradable packaging for all shipments to reduce our environmental footprint.